does something break down in IT?
It happens whenever it hits you really bad. Nobody can prevent it completely but we can mitigate the impact. How does that work? With a Service Agreement from Braintower.
And suddenly the Internet stood still. Since we all work in the cloud: a total disaster. Just an hour later braintower was on spot and solved the problem.
– Susi Götten, Sonnenschein Reisen
ALWAYS AND EVERYWHERE
An IT service agreement gives you the certainty of knowing you can count on our services at any time. Should you experience a fault, our service agreements guarantee a pre-defined maximum reaction time. For a small monthly charge, you are assured of fast and professional assistance. All services covered by the agreement are included in a single monthly charge.
Reduced Hourly Wages
We Are Your Partner - Not Just Technical
In Braintower we’ve found an IT service provider who understands our situation. We must keep our patient data for 30 years. So we need for sure a special backup systems. Braintower has supported us very well.
– Thorsten Eich, KKH St. Ingbert
Better Save Then Sorry
Adjustable Maintenance Windows
As a trusted partner, we can easily anticipate the work that needs to be done in your IT environment and therefore are how time-consuming that will be. While we adapt the maintenance periods fit your business. Of course, we discuss the maintenance work with you after an assessment, so that productivity is not affected. Also to urgent security update installation, been taken care of by our experienced engineers in close consultation with your team..
Give Us A Call
gladly we submit you an individual offer
Each IT system and any IT infrastructure is unique and needs an individual approach for care and maintenance. If you have any questions about the braintower service agreement or to any other solution and product, you can contact us at any time.
We are looking forward to you.